Beautiful Heart Bouquet

6/3/2020

from Fargo - North Dakota

Nice flowers, but for $100 dollars, it s a rip off. I won't be re ordering as I feel its not a very good value for the money.

5/15/2020

from -

Thank you for taking care of our order for my sister-in-laws funereal. They were lovely.

5/10/2020

from Denver - Colorado

It was a lovely arrangement they took their time to make it so beautiful and made sure it was there on time. I would recommend them to anyone who needed an arrangement. I found this place online as my father-in-law had passed away. So I found it and ordered it.

4/30/2020

from Denver - Colorado

Beautiful! Original angel was sold out and the replacement was just as nice.

4/23/2020

from -

It was Beautiful! Thank you so much! I have used these services in the past and will continue to do so!

4/15/2020

from Garland - Texas

I was well satisfied with my purchase.

4/1/2020

from -

I ORDER THIS ARRANGEMENT ALONG WITH ANOTHER ONE. THEY SUBSTITUTED THE ANGLE FOR A CROSS, WITH OUT NOTIFYING ME. IF THEY DID THEY WOULD HAVE KNOWN THAT I ALREADY ORDERED ANOTHER ARRANGEMENT WITH A CROSS IN IT. SO NOW THEY HAVE 4 OF THE SAME CROSSES. i WILL NEVER ORDER FROM HERE AGAIN!!!!!!

3/22/2020

from Wylie - Texas

The arrangement was so colorful and well presented. Many compliments on it as well. Thank you so much for such a beautiful arrangement.

3/15/2020

from Crystal River - Florida

I was extremely disappointed in the arrangement. The picture showed it with an angel - but the figure was of Mary. My friend, the deceased, collected angels. Additionally, for the price we paid, it was very small and lost among other arrangements. And there is no "do over" with a funeral.

3/14/2020

from -

While the arrangement was beautiful, I didn’t think the premium upgrade added a lot. The angel keepsake was a plus. I would order again.

3/12/2020

from -

I have I no clue how thay looks thay went to Famley not me and thay live in another state . So I really think you should be asking the person who received the flowers . I shour hope thay last longer than the ones one the caskets

3/12/2020

from Saint Albans - Vermont

This order was very disappointing. I would like a refund or at least a discount. I ordered another bouquet which was a lot less and was beautiful. Not sure why the difference but when you are trying to honor a loved one it is very sad to be disappointed like this. I don't usually complain but this was extremely BAD and embarassing.

3/2/2020

from -

Her husband took them home and he will keep the Angel as a keepsake of his much'Loved wife. Thanks for all you did to make her funeral so very nice. Sincerely, Shar

2/28/2020

from Mount Washington - Kentucky

The flowers were pretty but way overpriced. Much smaller than the picture. Not worth anywhere near the price I paid. Never Again.

2/26/2020

from Holmen - Wisconsin

The bouquet was beautiful and you made it so easy to choose an item that had not been previously chosen for this memorial. Thanks again so much! Gerald

2/17/2020

from Louisville - Kentucky

I will have to rate You a 3 diamond as far as recommending You. I give the store team a 4 diamond. I was not satisfied with the size of the bouquet for a premium. I have purchased other premium flowers that were much bigger. I would hate to see what the small would have looked like. Very disappointed with this purchase. It was pretty but not worth a hundred dollars.

2/11/2020

from Chesterland - Ohio

This arrangement was even more beautiful in person. The sympathy store team kept me up to date with delivery and substitutions that needed to be make I am very pleased with the quality of service and will use them again in the future

2/8/2020

from Danbury - Connecticut

When I came into Funeral Home. The table to my right had the Bouquet for Barbara. Was very beautiful and I shed couple of tears. Everything I imagined on that arrangement. I would recommend Sympathy Store to my Friends. Was just so Perfect. Thank you.

2/1/2020

from Massena - New York

I t was nice but the angle was not like the photo but it was fine

1/23/2020

from -

Satisfied.

1/13/2020

from Le Mars - Iowa

We are more than delighted with the arrangement. It was an excellent choice, so very beautiful!

1/10/2020

from Cordova - Tennessee

Very convenient ordering process and delivered on time. Will recommend to others.

1/8/2020

from Hatfield - Pennsylvania

NOT WORTH THE MONEY! VERY UNHAPPY!

1/4/2020

from Aldie - Virginia

Thank you, thank you, and thank you again for making this beautiful heart bouquet available for ordering. Despite being unable to see it where it was hand delivered, the angel in the center of this gorgeous heartfelt bouquet made me feel as though I could say goodbye to a special loved one who had such a kind heart and a loving spirit. May she rest in peace knowing how much she was loved by all the lives she touched during her time here with us.

1/2/2020

from Denver - Iowa

I was told by the recipients who received this that all of the family was very touched by this arrangement and especially the angel that came with it.

12/19/2019

from -

horrible, no angel available, no lavender, smaller than promised, ugly bouquet. very unhappy and 3 delivery charges!!!

12/19/2019

from -

horrible, no angel available, no lavender, smaller than promised, ugly bouquet. very unhappy and 3 delivery charges!!!

12/17/2019

from Mount Vernon - Ohio

The angel figurine was beautiful and larger than what appears in the picture. Overall very satisfied. Thank you.

12/12/2019

from Clearwater - Florida

The arrangement was very pretty, the flowers were fresh and arrived on time. Will definitely recommend. Thank you!

12/5/2019

from Huntington - West Virginia

I could only hope the arrangement looked somewhat close to the picture online, and it really did! It was beautiful and people were commenting specifically about it even though there were many other arrangements there. So, thank you for a beautiful job!

11/26/2019

from Guy - Texas

This arrangement was beautiful and the family commented on how beautiful it was.

11/19/2019

from Hurst - Texas

This arrangement was elegant = quite lovely - with the angel being a long-lasting remembrance. All were very pleased.

11/5/2019

from Hemet - California

very satisfied looked fresh & lovely..thank you

10/20/2019

from Lewisville - North Carolina

I am often hesitant to send flowers when I know I probably will not see them. I was fortunate enough to see these and THEY WERE LOVELY - even more beautiful than the picture and description. We really wanted something special and a keepsake for our friend and you exceeded our expectations. Thank you. You made a difficult time a bit brighter.

10/19/2019

from -

The flowers were absolutely beautiful and the family loved them. Thank- you

10/16/2019

from Homer - Indiana

Thank you very much for arranging the delivery of the beautiful flowers I requested be sent to Hinsey-Brown Funeral Home in New Castle, IN, in honor of my sister, Mary L. Thrall. They were perfect and the service was excellent in every way. I was so glad not to have extra stress during a very sad parting.

10/11/2019

from Sioux City - Iowa

This was very beautiful. It looked just like the picture

10/11/2019

from -

I ordered this Beautiful Heart Bouquet for a friend's mother who had passed away. The family received it and were amazed at how big and beautiful it was. They showed me the picture of it and the florist did an excellent job! Very satisfied.

10/7/2019

from -

Was very nice thank you

10/6/2019

from -

Beautiful and most appreciated by the family

10/3/2019

from -

The family sent me a picture and they really love the flowers and I do say they were exceptionally beautiful.

9/25/2019

from -

It was easy to order through the site and I appreciate that. The flowers looked fresh and the angel figure was just the right touch.

9/15/2019

from -

The flowers were very beautiful but the card must have had tape on it and when someone pulled it off some of the lettering was missing. I would recommend this Beautiful Heart Bouquet it was as the name says. Thank you very much.

9/12/2019

from -

My Family response says it all, so they were please with your arrangement then I will give you 5 stars. Thank you Sympathy Store you did your job!

9/7/2019

from -

We are very pleased with the arrangement. They were delivered on time. Thank you.

9/5/2019

from -

I have not seen the arrangement that was delivered to the funeral home; however, I was disappointed the florist did not have the angel in stock that sits in the middle of the arrangement. They substituted a cross which was okay but I really wanted the angel for my cousins to take home with them in remembrance of their daughter.

8/31/2019

from -

Why is it necessary for you to spring an additional $19.95, at the end of the order, for a service fee? The arrangement could be bought at most florist's for about $60.00. You charge, basically $80.00. Seems to be just one more example of greed to me.

8/27/2019

from -

The flowers were very nice, and I love how it was tied to the website and I was kept informed on every step.

8/15/2019

from -

The flowers were very beautiful and fresh, however, the overall size was a little disappointing for the premium cost but all in all we were satisfied with the arrangement.

8/14/2019

from -

The arrangement was fresh and beautiful. The delivery was on time and without problems. I was very happy with the purchase.

8/4/2019

from -

The order was handled very efficiently....arrived on time to the funeral home. Loved the angel which can be kept by the family. Since it was sent to Texas and we live in Arizona I worried if it would look like what I picked. My son was at the funeral and said it was lovely. Would definitely recommend and use again if the occasion arose

7/31/2019

from -

I understand from the recipient that the bouquet was absolutely beautiful. The only little 'glitch' I experienced was that I did not receive notification that the order had been delivered until after two calls to check on status and did not get notified until late the morning after the scheduled delivery date. I actually heard from the recipient before I received confirmation that my order was delivered. I've ordered from the Sympathy Store before and I would definitely recommend to others. Overall a good experience. Thank you!

7/30/2019

from -

I saw the arrangement at the funeral parlor - just as shown on the website - it was gorgeous, and it meant a lot to the family as well. Great service - thank you!

7/25/2019

from -

Customer service was extremely helpful. Immediately after I ordered the arrangement, I noticed I had a typo on the condolence card. I contact the CS department and they corrected it right away. Thank you!

7/20/2019

from -

This was an order SO easy to place. The family thought it was beautiful. When I saw the arrangement, especially the lilac roses, I was very satisfied. The arrangement arrived on time and the company sent status emails that kept me informed. Great service.

7/20/2019

from -

I and my family were very pleased with the lovely arrangement.

7/14/2019

from -

It was nice. However, it didn't seem to have as many flowers in it as the picture shows for the premium selection.

7/11/2019

from -

This item was chosen for a family member who loved flowers...he was an extremely outgoing and helpful individual..it was said that if he met a person without a smile that person would have one when he left...it is very difficult to make an online purchase such as this, however in this case this arrangement made it so easy to make our choice...the angle, the large heart and the colorful flowers spoke volumes about Mark...The family was pleased and the Angel was to be a keep sake for the family..ordering/payment/delivery arrangements went off without any problems what so ever...Thank you to The Sympathy Store for making this order so easy and creating an arrangement that was so appropriate. THANK YOU!!

6/14/2019

from -

This is the second time I have ordered through your service and the second time I have been completely satisfied. The arrangement was beautiful and delivered as promised. Thank you for taking care of your clients with such care at such a vulnerable time. Laura

6/13/2019

from -

I have looked at other florists closer to my home and every time I do, I end up back at Brunners. The price and selection can NOT be beat!

6/6/2019

from -

Thank you so much the family of the deceased loved the arrangement most especially the angel figurine. Beautiful arrangement.

5/30/2019

from -

As beautiful as it was, if was not the Premium bouquet I thought I ordered. I've ordered these several time and this was the smallest I've ever seen, very few flowers very little greens on the bottom...very disappointed

5/10/2019

from -

We were very pleased with this Beautiful bouquet. I would highly recommend you to friends. You did an incredible job and on time delivery. Thank you so much from us at this very sad time

4/28/2019

from -

This is a great service. Easy to use, fresh to the service worry-free. This bouquet is quite nice, and with the angel, there is a lasting memory.

4/25/2019

from -

Thank you!

4/24/2019

from -

I did not see flowers that looked like this at the funeral. I surely hope you did not substitute something else, as I was ordering this very arrangement, hope it did make it there as this picture shows. Please advise.

3/24/2019

from -

This piece was exactly as I expected. I was extremely please with how easy it was to order and even happier when I saw it.

3/18/2019

from -

Very beautiful flowers,was very pleased!

3/13/2019

from -

It was beautiful, but so much smaller than I expected for $$$

3/10/2019

from -

The arrangement was beautiful.

3/2/2019

from -

I just loved the arrangement it was so beautiful. The hand written card just made it more beautiful!!!

2/25/2019

from -

Very easy to view and purchase. Our selected bouquet was perfect.

2/20/2019

from -

I ordered a beautiful heart bouquet online (from the UK, where I live). This was duly received by our family members in Louisville, who were delighted with it. I would certainly recommend The Sympathy Store to anybody wishing to have an important floral item delivered.

2/18/2019

from -

Was very disappointed in this Could not even find it, because there wasn’t one there like it never saw the statue either. It was a one day funeral, would never order from these people again could not even find it, because there wasn’t one there like it never saw the statue either. It was a one day funeral, would never order from these people again

2/15/2019

from -

I always worry when I order flowers online but since I live an hour away and I was unable to get there in person, I went ahead and ordered this. When I saw it at the Memorial it was just as beautiful as the photo. I was very proud of it and recommend it as it also has a keepsake angel once the flowers are gone.

2/15/2019

from -

Arrangement was gorgeous. I was an FTD Master Certified designer and worked in the industry for 15 years so I know quality when I see it. Thank you for your great work. Very pleased!

2/8/2019

from -

The flowers looked exactly as pictured. They were absolutely beautiful

2/8/2019

from -

I would not recommend purchasing a floral arrangement through the funeral home. I was not satisfied at all with the appearance or size of the arrangement. As for the convenience of ordering the arrangement online, it seemed that was the only thing I would give three stars to.

1/31/2019

from -

I ordered Beautiful Heart Bouquet for my sister's funeral and to say the least it was anything but beautiful. Her favorite color is purple and there was not one purple flower in it, the big purple shoots that are on each side of the angle were practically bare with only a few small pink flowers that loomed wilted as some of the other flowers did as well. I was shocked that they would even deliver such a mess, even alot of others at the Funeral Home said commented how bad they looked, so how do you suppose I felt. I called the Sympathy Store and sent them a picture of the ones that were delivered and was told they were up done to the best they could be and only refunded me $19.95 for the delivery charges. I should have been contacted if they couldn't do it according to the photo they advertised. So,so so disappointed.

1/31/2019

from -

When a family member or friend passes, you only hope that the flowers that you order from an on-line picture look as nice as the picture. In this case, they looked exactly as shown. One less thing that I had to worry about during this already stressful time. Thank you!

1/30/2019

from -

The flower aragment looked wonderful ,my sister in law and daughters were very happy with them ,Thank you very much for your help in sending them to her , Mrs Priscilla Welch (From England)

1/30/2019

from -

I ordered online for a friend/co-worker and received a note about how beautiful the arrangement was. I appreciate the quality and timeliness of the arrangement and the joy it brought to my friend during this time of sadness.

1/26/2019

from -

The recipient's family sent a photo of it and it was very close to the picture. They said it was very nice. I chose this one because it had an angel figure they could keep after the flowers were gone.FYI, though, angels in the Bible were male, not female. This was a catholic service so would have been better if not gender specific.

1/20/2019

from -

I was quite disappointed with the size of the floral arrangement. I ordered the deluxe but what was received appeared to be the smallest of the three size options. The arrangement delivered looked exactly as pictured except smaller and was delivered on time.

1/15/2019

from -

If this were the item that was sent it would have been fine but in fact what was sent were odds and ends of what looked like left over flowers and it did not contain the Madonna but a heart - the flowers wilted by the second day and it was embarrassing for us the senders. I would not recommend this florist and of using your facility.

1/9/2019

from -

I saw the bouquet and was very happy with it